Privacy

Last Updated: December 15, 2025
This Privacy Policy explains how Ozlmad.com (hereinafter referred to as "Ozlmad," "we," or "our") collects, uses, stores, and shares your personal information when you visit, browse, shop, or otherwise interact with our website (hereinafter collectively referred to as the "Website").
By using this Website, you understand and agree to the information processing practices described in this Privacy Policy. This policy applies to all relevant information we collect directly or indirectly through the Website.
We may update this Privacy Policy periodically as needed due to business development, legal regulations, or service adjustments. When the policy content changes, we will indicate this by updating the effective date at the top of this page; where appropriate, we may also provide you with supplementary notices through other reasonable means.
We recommend that you review this Privacy Policy regularly to stay informed about how we protect your personal information and your related rights.
Your continued access to or use of this Website after the Privacy Policy has been updated will be deemed as your reading, understanding, and acceptance of the updated policy content.If you do not agree with this Privacy Policy or its subsequent modifications, please stop using this Website.
Your continued access to or use of this Website after the Privacy Policy has been updated will be deemed as your reading, understanding, and acceptance of the updated policy content.

Information You Provide
When you interact with us through the Ozlmad website, you may voluntarily provide us with personal information. This includes, but is not limited to:
Browsing or shopping on the website, creating or managing online accounts, joining subscription or membership programs, registering to receive email information, participating in sweepstakes, promotions, surveys, or contests, communicating with us through third-party social media platforms, requesting customer support, submitting job applications, or otherwise contacting us.

In these cases, we may collect information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual or device (collectively referred to as "Personal Information"). This information may include, but is not limited to:
Name;
Email address;
Phone number;
Billing and shipping addresses;
Postal code;
Payment card or other payment-related information;
Purchase history and product preferences;
Demographic information;
Other information you voluntarily provide to us.

In some cases, you may also provide us with information related to third parties, such as purchasing and shipping goods to others, creating or sharing wish lists, etc. We will only use this information to the extent necessary to fulfill relevant requests or provide services. When sending marketing communications to others, we will comply with applicable laws and respect individuals' choices.

Information We Collect Automatically
When you visit or use our website, or transact with us, we may automatically collect certain technical and usage information, including but not limited to:
Device and access information: such as browser type, device information, access time, IP address, referring URL, and pages viewed;
Transaction information: such as the date, time, location, and relevant product information of purchases or returns;
Interaction and usage data: When you browse the website or open and click on our emails, we may collect information related to your browsing and purchasing behavior through cookies, web beacons (also known as "pixel tags"), and other similar technologies.

We may combine the automatically collected information above with other information you provide to us for the following purposes:
Improving website functionality and overall user experience;
Understanding the use of website content and features;
Evaluating the effectiveness of marketing campaigns;
Optimizing our communication with you;
Confirming email delivery, opening, and interaction;
Supporting internal operations and business analysis;
Retention and transfer of personal information.

We will retain your personal information for a reasonably necessary period to maintain contact with you, provide you with products and services, fulfill legal obligations, resolve disputes, and enforce relevant agreements.
If you unsubscribe, opt out, or submit a deletion request to equip@ozlmad.com, we will promptly remove your personal information from our systems, subject to legal and business requirements.
Please note that your personal information may be transferred to and stored on secure servers located within the United Kingdom. We will take reasonable technical and administrative measures to protect the security of information during transmission and storage.

We may use your information for various purposes, including: (i) facilitating and improving your shopping experience; (ii) providing the products and services you request, processing transactions, and sending you related information, including confirmations and receipts; (iii) responding to your comments, questions, and requests, and providing customer service; (iv) communicating with you about products, services, offers, promotions, rewards, and events, and providing information we think may be of interest to you; (v) managing your account and sending you technical notices, updates, security alerts, and support and administrative messages; (vi) personalizing your online experience and providing advertisements, content, or features that match your profile and interests; (vii) monitoring and analyzing trends, usage, and activities; (viii) processing and delivering rewards for promotions and events; (ix) linking or combining information we receive from other sources to help us understand your needs and provide you with better service; and (x) for any other purpose specified at the time of information collection.
The information we collect is governed by UK law. By accessing or using our website or otherwise providing us with information, you consent to our processing of information and its transfer to the UK and other countries.

Ozlmad respects your need to access and control your personal information, so we provide you with several choices you can exercise, including:
You can correct, update, and delete your account.
You can change your subscription options.
You can choose whether to receive offers and promotions from us about our products and services, or information about products and services that we think may be of interest to you.
You can request access to the personal information we hold about you and request that we modify or delete this information. Please note that we may need to retain such information and may not be able to delete it (or may need to retain it for a period of time, in which case we will only respond to your deletion request after the relevant requirements have been met). When we delete any information, it will be removed from the active database, but residual copies may still remain in the website's backup system due to the nature of the website's backup system.
We may also retain your information for anti-fraud or similar purposes.
You can access your account preferences, contact our customer service via email, or follow the instructions provided directly in the communications we send you to exercise these controls and opt in or out of services and communications.

We may share your information in the following circumstances: (i) with partners, consultants, and other service providers who need access to such information to perform work on our behalf; (ii) in response to information requests, if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation; (iii) if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or any third party; (iv) in connection with, or during negotiations of, any merger, sale of company assets, financing, or transfer of all or a portion of our business to another company; or (v) with your consent or at your direction. We may also share aggregated or anonymized information that cannot reasonably be used to identify you. Unless you have consented (through opt-in or opt-out) when providing your personal information, we will not share personal information we collect directly from you with third parties for their direct marketing purposes.

We retain your information for as long as necessary to fulfill the purposes for which we collected it, for business needs, and to comply with legal and regulatory obligations. When we no longer need to retain your information, we will dispose of it securely and in a manner consistent with the nature of the information.

We engage third parties to serve advertisements on our behalf across the internet and to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information about your use of our website, such as your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. We and others may use this information to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our website and other websites, and better understand your online and offline activities. We may also work with third parties to conduct customized advertising campaigns on other websites or platforms to deliver advertisements to you.

Cookies are small text files stored in a user's browser by websites to improve browsing performance and personalize the experience. We use cookies for the following purposes:
a. Essential Cookies
These cookies enable basic website functionality, such as saving shopping cart contents and maintaining user login status. Disabling these cookies may prevent the website from functioning properly.

b. Performance and Analytics Cookies
These cookies help us understand website traffic, browsing paths, and page interactions, which we use to improve page layout and functionality. For example, we may use analytics tools to collect aggregated data to help improve the overall user experience.

c. Functional Cookies
These are used to save your preferences, such as language selection and region settings, ensuring a consistent experience every time you visit.

d. Advertising and Targeting Cookies
These are used to display advertising content that is more relevant to your interests. These cookies may be set by us or third-party advertising partners and are used for:
Retargeting marketing (e.g., showing you products you have previously viewed);
Personalized advertising recommendations;
Measuring advertising effectiveness.
You can delete cookies or modify your cookie settings in your browser at any time.

Analytics and Advertising Technologies
We collaborate with third-party service providers to help us understand how users browse and use this website through analyzing behavioral data, usage metrics, and session replays, thereby continuously improving website functionality, service experience, and related promotional activities.

To achieve the above purposes, we may use first-party and third-party cookies, as well as other similar tracking technologies, to collect data related to website visits, interactions, and online activities. This information helps us to:
Understand the usage of website content and features;
Analyze the popularity of products and services;
Optimize website performance and user experience;
For security, fraud prevention, and risk control;
For advertising and marketing evaluation in accordance with legal requirements.

Third-Party Use of Cookies and Other Tracking Technologies
Some features, content, or advertisements on this website may be provided by third parties, such as advertisers, advertising networks, servers, or content providers. These third parties may use cookies, web beacons, or other tracking technologies, individually or in combination, to collect relevant information when you visit or use this website.

The information collected may include your browsing and interaction behavior on this website and other websites or online services, and may be associated with your personal information. This information is typically used to show you interest-based advertising or other targeted content.
Please note that we do not control the cookies or other tracking technologies used by third parties, nor do we control how they use the information. If you have questions about relevant advertisements or targeted content, we recommend that you directly review or contact the corresponding third party's privacy policy or service description.
When you click on a third-party advertisement or navigate to a third-party website, you will leave the Ozlmad website, and your subsequent actions will be subject to that third party's own privacy policy.
Ozlmad may use technologies such as cookies to record information about items you add to your shopping cart, including the time the shopping cart was abandoned. This information may be used to determine whether to send you shopping cart reminder messages (such as SMS or other forms of notifications) to assist you in completing your shopping process. The use of these features will comply with applicable laws and your communication preferences.

Payment Processors
We use third-party payment processing service providers to process your payment transactions on this website. These payment processors have confirmed to us that their payment processes comply with the Payment Card Industry Data Security Standard (PCI DSS) and encrypt your payment data during transmission.

Ozlmad does not store or retain your complete payment card information on its own servers. Your payment information may be stored and managed by the relevant payment processor in accordance with their privacy policy and security standards.

Our website may contain links to other websites. Our privacy policy does not apply to the practices of other websites, and Ozlmad is not responsible for the actions and privacy policies of third parties. We encourage you to be aware when you leave our website and to read the privacy policy of every website you visit.

We take reasonable technical, administrative, and organizational measures to protect the personal information you provide to us from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. Specific measures will be adjusted appropriately based on the sensitivity of the data being processed to ensure proper protection.
For sensitive information (such as payment card information), we use encryption technologies (such as Secure Sockets Layer SSL protocol) to protect it during transmission. Our third-party service providers also employ corresponding security standards and protection measures when handling such information.
Despite the precautions we take, transmitting data over the internet or other electronic communication methods always carries some risk. Uncontrollable third parties may still illegally intercept or access information. We will do our best to ensure information security, but we cannot provide an absolute guarantee against security incidents that may occur during transmission.

Ozlmad does not knowingly collect personal information from children under the age of 18. Our website and products are intended for sale and use by adults only.
If we discover that we have collected personal information from a child under the age of 18 without parental or guardian consent, we will immediately take steps to delete that information.
If you believe that we may hold personal information of a child under the age of 18, please contact us at equip@ozlmad.com, and we will process your request as soon as possible.

If you have any questions or need assistance regarding this Privacy Policy, our website operations, or transactions related to this website, please feel free to contact us through the following methods:
Email: equip@ozlmad.com
We will respond to your inquiry as soon as possible and provide the necessary support and information.